Services

Comprehensive Mental Health Solutions: Inpatient Support, Outpatient Care and Crisis Intervention

We are here to provide personalised care that supports you at every step of your journey.

services
COMPASSIONATE INPATIENT CARE

Providing safe, evidence-based treatment for severely unwell individuals

We provide safe, secure, compassionate, evidence-based and legal care for the severely unwell. Admission to Manasa is available for those who are too ill or distressed to be helped at home. Such patients may be too unwell to engage with treatment at home or have risks associated with their condition (self neglect, suicide, violence) that does not make home care a safe option. Some patients may be so ill that they do not have the mental capacity to consent to care and may need treatment under the Mental Health Care Act 2017, which allows for compulsory care in certain situations.

WHAT TO EXPECT?

Think of us like you would your mechanic. We seek to understand your problems diagnose them and offer help.

We understand that seeking help from a psychiatrist or psychologist can be daunting and anxiety-provoking in itself. Many of our patients and families report having not slept the day before their first consultation and then laugh after it, wishing they'd come much sooner. We constantly strive to make our first meeting as easy as possible, whether by allowing families to come talk to one of us without the person at the centre of the concern or by offering online and telephonic consultations.Where there are financial concerns, we run free clinics (e.g. Dr Aditya's on Fridays). We want to break down the barriers to seeking help. We are recruiting new staff to be able to help people in different languages.

A

Make an appointment

Get in touch with our reception on 080-26565135 or Whatsapp us at 9448374392 or use our new online booking system. Come see us in person or online, as per your convenience.

B

The consultation

1. History:

You or your family will be asked to meet with one of our psychologists to provide a detailed account of the problem or difficulty that you are seeking help for.The psychologist will ask lots of questions to acquire an understanding of your life and circumstances. This information will be given to whichever doctor you are seeing and you'll see them next. The psychiatrist may ask you a few more follow-up questions; please bear with us. Understanding your problem is such an important step of helping you that we are prepared to spend an hour or more just on the history. You may have short waits between these two steps.

2. Examination:

The psychiatrist may examine you neurologically if necessary, with your consent. If there is enough information available at this stage, they may discuss a diagnosis and management plan.

3. Investigations:

Your doctor may ask you to undergo tests, whether in the form of A. Biological investigations: blood tests, neuroimaging (CT / MRI scans), electrophysiology (EEG) or a combination of these; B. Psychometry: psychological tests can range from basic mood and anxiety measurement to detailed neuropsychological assessments.

4. Diagnosis:

Once your specialist has gathered enough information, they will discuss the diagnosis with you either at your first visit or once investigations are complete. Many of our patients now present with more than one problem, so you may be given multiple diagnoses.

5. Management plan:

In general, your doctor will discuss a treatment plan that includes biological, psychological, and social elements. You are encouraged to ask questions and to choose any care best suits you. Please note that every stage, your informed consent will be sought.

C

Treatment

Once you, your family and the doctor have agreed on a management plan, treatment can start. This can include psychological therapy, medication, neuro-modulation, etc. Depending on the severity of the condition and risks, you will choose whether outpatient care or inpatient care is best.

D

Follow-up

Regular review of progress is an essential part of mental healthcare: you will want to see your specialists often to ensure that you are recovering optimally, without any complications or adverse events. This can be arranged at the end of each consultation, with the reception staff. You will have a choice of face-to-face or online consultations.

FAQs

Frequently Asked Questions - Inpatient Care

If you or your loved one is experiencing significant distress, is unable to engage with treatment at home or faces risks like self-neglect, suicide or violence, inpatient care may be the best option. Additionally, if there are concerns about the mental capacity to consent to care, our team can guide you through the process under the Mental Health Care Act 2017.

Booking an appointment is simple. You can reach out to our reception on 080-26565135, send us a message on Whatsapp at 9448374392 or use the online booking system available on our website.

Your first meeting will be with one of our psychologists, who will listen carefully to your concerns and experiences. You'll have the opportunity to share your story and provide insights into your life and circumstances. This information will then be passed on to the psychiatrist, who will work with you to develop a personalised treatment plan.

Absolutely. We understand that financial concerns can add to the stress of already difficult times. That's why we offer free clinics, such as Dr. Aditya's on Fridays, and strive to make our services accessible to all individuals, regardless of their financial situation.

Yes, we offer both in-person and online consultations to accommodate your needs and preferences. Whether you prefer the comfort of your own home or the familiarity of a face-to-face meeting, we're here to support you in a way that works best for you.

We encourage family members and caregivers to be actively involved in the treatment process. Your support system plays a vital role in your recovery journey, and we welcome their participation in discussions, decision-making and providing additional insights into your care. If you require inpatient care, we ask that a member of your family or a friend is with you at all times - our rooms are designed for you and a loved one / attender.

If additional tests or assessments are recommended, such as blood tests or neuroimaging, we will let you know. Your informed consent will be sought at every step. Our priority is to ensure you have a clear understanding of the process and the reasons behind any recommendations made by our team.

The duration of inpatient care varies for each individual and depends on the nature and severity of your condition. Rest assured, our team will work closely with you to create a personalized treatment plan and provide ongoing support throughout your journey to recovery. Inpatient care duration varies with the severity of the condition, as well as the treatment modalities used.
ACCESSIBLE MENTAL HEALTHCARE

Choose between a psychiatrist and psychologist and between in-person and virtual visits, including Free Friday Clinic

The majority of our patients see us on an outpatient basis. We offer a range of options as to how people can access us and whom they can consult. People can choose to see a psycaitrist or a psychologist. We see patients six days a week, morning to evening. We also offer to see patients on Zoom or, if necessary, on Whatsapp video, and we consult over the telephone. For those in need, Dr Aditya runs a free clinic on Fridays.

WHO ARE WE

At Manasa, we are a multidisciplinary team skilled at helping people in mental health crises

psychiatrists

Psychiatrists

Psychiatrists are trained to quickly assess, diagnose and collaborate with you to offer the best remedy to your distress.

psychologists-icon

Psychologists

Our psychologists can help educate and counsel in crisis, when appropriate.

nurses

Mental Health Nurses

The unsung heroes of crisis care, our specialist nurses use their experience, compassion and skill to de-escalate crises, administer medication and to help you get some rest.

attenders

Attenders

We expect family members to get admitted with you to work with us in helping you recover. If family can't step in, we will find you professional attenders.

psychiatric

Psychiatric Social Workers

Social workers have hands-on training in social interventions and skill training to support you through a crisis.

ambulance

Ambulance & Ambulance Crew

We can speak with your ambulance team and guide them on how best to safely bring you to Manasa.

WHAT TO EXPECT?

Think of us like you would your mechanic. We seek to understand your problems diagnose them and offer help.

We understand that seeking help from a psychiatrist or psychologist can be daunting and anxiety-provoking in itself. Many of our patients and families report having not slept the day before their first consultation and then laugh after it, wishing they'd come much sooner. We constantly strive to make our first meeting as easy as possible and offer online and telephonic consultations. Where there are financial concerns, we run free clinics (e.g. Dr Aditya's on Fridays). We want to break down the barriers to seeking help. We are recruiting new staff to be able to help people in different languages.

A

Make an appointment

Get in touch with our reception on 080-26565135 or Whatsapp us at 9448374392 or use our new online booking system. Come see us in person or online, as per your convenience.

B

Consultation

1. History

You or your family will meet with one of our psychologists to provide a detailed account of the problem or difficulty that you are seeking help for .The psychologist will ask lots of questions to acquire an understanding of your life and circumstances. This information will be given to the psychiatrist you are seeing and you'll see them next. The psychiatrist may ask you a few more follow-up questions. Understanding your problem is such an important step of helping you that we are prepared to spend an hour or more just on the history. You may have short waits between these two steps.

2. Examination

The psychiatrist may examine you neurologically if necessary, with your consent. If there is enough information available at this stage, they may discuss a diagnosis and management plan.

3. Investigations

Your doctor may ask you to undergo tests, whether in the form of A. Biological investigations: blood tests, neuroimaging (CT / MRI scans), electrophysiology (EEG) or a combination of these; B. Psychometry: psychological tests can range from basic mood and anxiety measurement to detailed neuropsychological assessments.

4. Diagnosis

Once your specialist has gathered enough information, they will discuss the diagnosis with you either at your first visit or once investigations are complete. Many of our patients now present with more than one problem, so you may be given multiple diagnoses.

5. Management plan

In general, your doctor will discuss a treatment plan that includes biological, psychological and social elements. You are encouraged to ask questions and to choose any care best suits you. Please note that at every stage, your informed consent will be sought.

C

Treatment

Once you, your family and the doctor have agreed on a management plan, treatment can start. This can include psychological therapy, medication, neuro-modulation, etc. Depending on the severity of the condition and risks, you will choose whether outpatient care or inpatient care is best.

D

Follow-up

Regular review of progress is an essential part of mental healthcare: you will want to see your specialists often to ensure that you are recovering optimally, without any complications or adverse events. This can be arranged at the end of each consultation, with the reception staff. You will have a choice of face-to-face or online consultations.

FAQs

Frequently Asked Questions - Outpatient Care

We offer various options for accessing our outpatient services. You can choose to see either a psychiatrist or a psychologist, and appointments are available six days a week from morning to evening.

We provide flexibility in consultation methods, offering face-to-face appointments, Zoom consultations and, in certain circumstances, consultations via WhatsApp video or telephone. This allows you to choose the mode of consultation that is most convenient to you.

Yes, Dr. Aditya runs a free clinic on Fridays for those in need. This clinic provides an opportunity for individuals with financial constraints to receive the care and support they require.

Many of our patients have multiple health conditions, known as multimorbidity. We work closely with other specialists to deliver holistic and coordinated care. Our physicians collaborate with other healthcare providers to address both mental health disorders and medical comorbidities effectively.

For inpatients with complex needs, our team ensures close collaboration between mental health professionals and other specialists. This comprehensive approach allows us to treat serious mental disorders while addressing medical and surgical comorbidities effectively.

The admission process involves several steps. Firstly, patients are either referred by clinicians or can visit directly. Urgent interventions may be recommended to address serious risks like self-harm or violence. Patients may come alone, with their families or under the Mental Health Care Act 2017. Specialised ambulance services are available for transportation. Upon admission, patients are received by nurses and doctors, and sedatives are administered if needed. Family presence during this process is encouraged as it has been shown to improve outcomes. The duration of the treatment varies, and our doctors will discuss treatment options, including those under the Mental Health Care Act 2017, with the patient and their family.
URGENT MENTAL HEALTH SUPPORT

Compassionate care and guidance for individuals and families facing mental health emergencies

What is a mental health crisis or emergency?

It is when an individual is going through a period of such severe mental distress or illness that they are at risk, including self-neglect, self-harm or violence.

crisis

What crisis care?

It is the mental healthcare we offer someone who is going through such a crisis or emergency.

crisis
WHO ARE WE

At Manasa, we are a multidisciplinary team skilled at helping people in mental health crises

psychiatrists

Psychiatrists

Psychiatrists are trained to quickly assess, diagnose and collaborate with you to offer the best remedy to your distress.

psychologists-icon

Psychologists

Our psychologists can help educate and counsel in crisis, when appropriate.

nurses

Mental Health Nurses

The unsung heroes of crisis care, our specialist nurses use their experience, compassion and skill to de-escalate crises, administer medication and to help you get some rest.

attenders

Attenders

We expect family members to get admitted with you to work with us in helping you recover. If family can't step in, we will find you professional attenders.

psychiatric

Psychiatric Social Workers

Social workers have hands-on training in social interventions and skill training to support you through a crisis.

ambulance

Ambulance & Ambulance Crew

We can speak with your ambulance team and guide them on how best to safely bring you to Manasa.

WHAT DO WE OFFER?

Safe, effective, legal and compassionate care - giving you hope when you most need it

  • A medical consultation with a psychiatrist to discuss the concerns of the individual in crisis, their family or friends. This will help us decide whether the individual in crisis needs to come in to the hospital or can be managed at home
  • Guidance on how best to help your loved one access appropriate mental healthcare
  • Home visits by the crisis team to assist the family with bringing the individual in crisis to the hospital for treatment
  • Online emergency consultations

Can you assist even if the person in crisis doesn not want help?

Yes. We can guide family and friends and do home visits on the recommendation of psychiatrists, whether based at Manasa or elsewhere. Our practice is guided by the Mental Health Care Act, 2017.

HOW IT WORKS

Compassionate Care and Guidance for Individuals and Families Facing Mental Health Emergencies

A

Initial discussion

We urge you or your family to come speak to one of our specialists, so we can understand the crisis and help you resolve it.

B

Management plan

Your doctor will outline the options available to you.

C

Treatments

The next steps depend on the recommended course of action. This may include admission for urgent inpatient care, with the person in crisis coming voluntarily or being brought using the MHCA 2017.

D

Emergency admission

This requires the consent of the patient and / or the next of kin. In involuntary admissions, the consent of the nominated representative is required.

E

Rapid tranquillisation

When a person with mental illness is severely distressed or agitated or violent, they may benefit from medications to help them calm down. This is called rapid tranquillisation. If the person in crisis is too distressed to consent, our specilaist nurses can administer medications to give rapid relief.

FAQs

Frequently Asked Questions - Crisis Care Service

A mental health crisis occurs when someone is going through a period of severe mental distress or illness, which could include feelings of extreme sadness, anxiety or even thoughts of harming themselves or others.

Crisis care is the immediate support and help provided to someone experiencing a mental health crisis. It includes talking to a psychiatrist, getting advice on how to help a loved one or even arranging for a visit by a crisis team to help bring someone to the hospital.

Our crisis care team consists of experts like psychiatrists, psychologists, nurses, social workers and ambulance crew. They are trained to provide the right care and support during difficult times.

We offer various services, such as talking to a psychiatrist to assess the situation, getting guidance on finding the right help, having emergency consultations online or even arranging home visits by our crisis team if necessary.

Yes, we can still offer support and guidance to family and friends concerned about their loved one's mental health. We can also visit the person at home if a psychiatrist recommends it, ensuring everyone gets the help they need.
NEED URGENT HELP?

Call our helpline number for immediate support in a mental health crisis

9448374392 Book an appointment